Frequently Asked Questions
There's no such thing as a stupid question. Please contact us if you don\'t find the answer to your question.
Pricing & Billing
Can I cancel my subscription at any time?
Yup! You may cancel your subscription at any time and there are no long term commitments.
What happens to my existing link traffic if my subscription expires?
If you cancel your subscription, or it expires, traffic to existing links will be redirected to our homepage. Once the subscription is re-activated, traffic will flow to their indended destinations immediately.
Custom Domains
How do I configure my custom domain's DNS to point to your server?
Once you have added your custom domain, you need to create two new DNS A records for your domain that point to our redirection server. These are the two records that need to be configured:

Type Name Value
A @
A @

Here are tutorials on how to set DNS A records for some common hosting providers.

- GoDaddy
- Namecheap
- Google
- CloudFlare

If you need any assistance configuring your DNS, please feel free to reach out to us!
After I point my DNS to your server, how long will it take to validate my domain?
Our system that queries and validates custom domains runs every 5 minutes. However, please keep in mind that DNS propogation can sometimes take up to 72 hours.
Do you currently allow HTTPS traffic forwarding?
Not currently, but this is on our road map! If this is a priority feature for you, please let us know.
Do you ensure that DNS settings are always correct?
Yes! We check the DNS settings on custom domains multiple times per hour to ensure things are always configured properly.
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